Shipping Policy
Shipping Policy – ZafraniCream.shop
Thank you for shopping at ZafraniCream.shop.
We aim to deliver your order quickly, safely, and reliably. Please read our Shipping Policy for details on delivery times, charges, and order processing.
1. Order Processing Time
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All orders are processed within 1–2 business days.
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Orders placed on weekends or public holidays are processed the next working day.
You will receive a confirmation email once your order has been placed.
2. Delivery Time
Delivery times may vary based on your location:
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Within Pakistan: 2–5 business days
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International Orders (if applicable): 7–15 business days
During sales or holiday seasons, delivery may take slightly longer.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your location.
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Any additional customs or import fees (international orders) are the responsibility of the customer.
4. Order Tracking
Once your order is shipped, you will receive an email or SMS with your tracking number.
You can track your order through the courier’s website.
5. Delayed or Lost Shipments
If your package is delayed, lost, or not delivered within the expected time:
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We will coordinate with the courier to resolve the issue as quickly as possible.
6. Incorrect Address
Please ensure your shipping address is correct at checkout.
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We are not responsible for orders delivered to wrong or incomplete addresses provided by the customer.
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If the package is returned due to an incorrect address, reshipping charges may apply.
7. Damaged Packages
If your order arrives damaged:
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Take clear photos of the package and product
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Email us within 48 hours of delivery
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We will offer a replacement or solution based on our Refund & Returns Policy
8. Contact Us
For any questions regarding shipping, delivery updates, or tracking help, reach out to us at:
📩 Email: support@zafranicream.shop